Queenstown Luge

Yes. All Luge tickets require a selected session time when booking online. Your ticket is only valid during your booked session time. Please arrive at the base Gondola terminal at least 45 minutes before your booked Luge session time to allow time for ticket validation and your Gondola ride to the top complex.

Yes. If your plans change, speak with our team at the ticketing kiosks about changing your Luge ride time. Changes are subject to availability and cannot be guaranteed. Additional Luge rides can be purchased at Stratosfare reception, the Gift shop or the Luge shack.

No. You only need to complete your first Luge ride during your allocated 30-minute session time. Any remaining rides can be completed throughout the rest of the day during normal operating hours. Please note that all rides purchased on a single Luge ticket must be used on the same day and cannot be carried over to another visit.

If capacity allows, our team may be able to accommodate you on arrival. If the Luge is operating at capacity, you may need to wait for a later available session time.

In the event of an operational delay, such as weather-related closures, affected tickets will automatically be moved to the next available session time. Guests can use their ticket as soon as the Luge reopens.

Yes. Discounted Luge rides for Gondola Annual Pass holders remain available. Simply visit the ticketing desk to purchase your rides and select the next available or your preferred ride time.

Children must be at least 6 years old and 110cm tall to ride the Luge independently. Children aged 2+ and over 85cm can ride in tandem with a responsible adult, however tandem rides are only available for adults and small children. All other riders must be able to operate their own Luge cart independently.

For guests unable to ride solo, a truck and trailer cart option may be available. Please speak with our team on-site about available options.

Footwear must be worn at all times when riding the Luge. There are no specific footwear requirements, however guests must keep their feet inside the Luge cart at all times.

Yes. Accessibility is assessed on a case-by-case basis. Guests must be able to sit independently in the Luge cart, and our team can assist with special arrangements where possible.

Before riding, all guests receive a safety briefing and brake check to ensure they can safely control the cart.

For guests who are unable to operate a cart independently, a truck and trailer cart option may be available to allow them to experience the Luge safely. Please speak to our team to discuss individual requirements and available options.

Yes. GoPros and cameras are permitted if they are securely mounted. Handheld filming is not allowed for safety reasons.

Some areas are temporarily accessed via scaffolding while site upgrades are underway. Our team will guide guests safely through these areas. For the latest information, visit the Project Skyline page.